At Amani Miami, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and rental processes. By accessing our website or using our services, you agree to the terms and practices outlined in this policy.
1. Information We Collect
We collect personal information that you provide to us when you use our website, make a reservation, or interact with our services. This information may include:
Personal Information: Name, email address, phone number, and billing information.
Payment Information: Credit card details for reservation and payment purposes.
Rental Information: Dates of rental, vehicle preferences, and rental history.
Location Data: For services such as vehicle delivery and pickup.
Website Usage Data: IP address, browser type, device information, and pages visited on our website.
We collect this information through forms, cookies, and other tracking technologies.
2. How We Use Your Information
The information we collect is used to provide and improve our services, as well as to communicate with you effectively. Specifically, we use your information for:
Processing Reservations: To reserve vehicles, confirm bookings, and manage your rental experience.
Customer Support: To respond to your inquiries, provide assistance, and resolve any issues.
Marketing: To send you promotional offers, updates on new vehicles, and relevant news (you can opt out at any time).
Improving Our Services: To analyze customer preferences and enhance our offerings.
Compliance: To comply with legal obligations and industry regulations.
3. Sharing Your Information
Amani Miami respects your privacy and does not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share necessary information with trusted third-party service providers who assist us in processing payments, booking reservations, or providing related services (e.g., airport transfer services).
Legal Requirements: If required by law, we may disclose your information to authorities or legal bodies to comply with subpoenas, legal processes, or enforceable government requests.
Business Transfers: In the event of a business transaction (e.g., merger, acquisition), we may transfer your information as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons) to enhance your experience on our website. Cookies help us:
Track your preferences and personalize content.
Analyze website traffic and user behavior.
Improve the functionality of our website.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the right to:
Access Your Data: You may request a copy of the personal information we hold about you.
Update Your Information: If any information you provided is incorrect or outdated, you can request updates.
Delete Your Information: You can request to have your personal data deleted, subject to any legal obligations we may have.
Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe through the link provided in the email or contact us directly.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to Amani Miami and our services. We are not responsible for the privacy practices of external sites, and we encourage you to review their privacy policies before sharing any personal information.
8. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Email: info@amanimiami.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
